Lyn Allen
Senior Research Manager
Field & Data Services
Pronouns:
She/Her
Key skills:
- Utilities
- Customer Satisfaction
- Large scale quantitative projects
- Customer Satisfaction
- Tracking surveys
Hello, I'm
Lyn
Lyn has worked in the market research industry for most of her career, beginning in 1990. She joined DJS Research in 2010 as a Senior Research Executive and now works as a Senior Research Manager within the company’s specialist field and data services team.
Over the course of her career, Lyn has worked across a wide range of sectors, delivering research for both business-to-business and consumer markets. Her particular expertise lies in large-scale quantitative studies and customer satisfaction tracking programmes, where she enjoys managing longer-term projects alongside the faster turnaround work typical of field and data services.
Lyn has extensive experience across the full research process and a variety of methodologies, including online, CATI, CAPI and paper-based face-to-face surveys, as well as qualitative approaches such as focus groups and in-depth interviews. She has worked with organisations across utilities, retail, finance, transport, healthcare and the public sector, developing a strong reputation for delivering reliable, high-quality research.
Outside of work, Lyn enjoys spending time with friends and still regularly meets up with her former netball teammates, even if her playing days are now behind her.
