At DJS Research, we deliver tailored market research for charities, not-for-profit organisations, and non-governmental organisations (NGOs). We provide insights that help organisations maximise their impact, engage their key audiences, and achieve their goals effectively.
Our expertise in the charity and NFP sector
We work with organisations across the charity, NGO, and wider not-for-profit landscape, helping them address complex challenges and deliver on their objectives.
Our research solutions provide actionable insights that enable organisations to:
Our deep understanding of the sector supports organisations in making data-driven decisions that create lasting social change.
We design methodologies to meet your objectives, which might include:
Audiences we engage
We understand the specific needs of diverse groups – donors, volunteers, service users, and more – helping organisations enhance engagement and amplify social impact. These include:
Ensuring trust and ethical standards
Our team is trained to handle sensitive topics with care, adhering to the highest ethical standards when working with vulnerable or hard-to-reach groups. We prioritise the safety and wellbeing of all participants.
Engaging research, accessible insights
Our research is designed to be accessible and engaging, making participation seamless and enjoyable. Whether it’s a low-effort survey or an in-depth interview, we ensure the process is rewarding and sensitive to the needs of your audiences.
To find out more about our expertise in the charity and not-for-profit sector and discuss how we can provide the actionable insight you need to meet your business objectives, contact our team today.
“We have worked with DJS Research for four years now, and are regular clients. They are incredibly competitive in their market, and the quality of their work is outstanding. They will regularly highlight areas we haven’t thought of, and their technical expertise is incredibly valuable. The fact that DJS Research are employee-owned really shines through in their attention to detail and approachable working style. They often go out of their way to offer advice, meet tight deadlines, or answer questions. If I had to describe DJS Research in three words, it would be: trustworthy, robust, reliable.”
"It's been a pleasure working with DJS Research over the past few years and the main reason for this is the trust that has developed through consistent, high quality work. I find the process of working with DJS Research very smooth and their advice invaluable, particularly on matters relating to research methodology."
"It’s been a real pleasure working with DJS Research, and the outputs have already proved valuable in helping us think about the next 25 years of Hartrigg Oaks. Particularly pleasing has been the positive feedback from residents who attended the focus groups about the approach adopted by DJS Research and the quality of its final report."
"Collaborating with DJS Research on our research exploring gambling-related harm was an exceptionally positive experience. They demonstrated a deep sensitivity to the emotive nature of the subject matter, thoughtfully crafting a methodology that prioritised participant comfort and wellbeing. Their innovative approach of utilising friendship pairs fostered a relaxed and supportive atmosphere, allowing young people to engage openly and honestly. The project was executed flawlessly, adhering to timelines and exceeding expectations in terms of efficiency and collaboration. Helen and the entire DJS Research team exhibited a remarkable depth of knowledge and expertise. I wholeheartedly recommend their services without reservation."
"DJS Research carried out a process evaluation of a new intervention for us. They designed a thoughtful, qualitative methodology which allowed us to get insight from the people we are trying to reach in a completely new way. The team were helpful, professional and flexible when faced unexpected changes. The final report was excellent, and we have no hesitation in recommending DJS Research to anyone looking for similar expertise."
"Having never used a market research company before we have been really pleased with the way that DJS Research have guided us through the process and worked with us to ensure that we achieved our objectives. They completed depth and audit interview along with a national survey, representing both us and our funders in an extremely professional way."
"The service we received from DJS Research was excellent – all our expectations were met."
"Having looked at a number of research organisations DJS Research stood out as a company who are proven in the level of research necessary to complete Government reports. We were looking for a quality organisation to work with us and we have certainly found that in DJS Research."
"DJS Research has been a great partner. Staff have high levels of professionalism, a strong focus on delivery and provide value for money. They are able to advise on complex sampling matters and conduct research among hard to reach audiences. They also have an extremely good graphic design team."
"DJS Research took on our research project at short notice and with a very tight turnaround period. All deadlines were met and the results have been extremely useful in promoting our policy positions to influencers and stakeholders."
"It's been a pleasure working with DJS Research over the past few years and the main reason for this is the trust that has developed through consistent, high-quality work. I find the process of working with DJS Research very smooth and their advice invaluable, particularly on matters relating to research methodology."
"DJS Research took our research project into their own hands and needed little direction from me. They had great ideas on how to adapt my brief to get better outcomes, and I found both Liam and Charlotte extremely easy to work with. All deadlines were met and the finished report completely exceeded my expectations."
"DJS Research have been a real pleasure to work with. Professional and friendly, they understood the brief and assets we were evaluating and hit the ground running. They worked efficiently and quickly and satisfied a large brief within a short space of time. The final report was very thorough and in a user-friendly format that managed to demonstrate the complexity of some of the findings. I would definitely recommend them and will look to work with them again on our next research project."
"DJS Research provided a comprehensive, reliable and flexible service. I consider them a 'safe pair of hands'. In my view, the look and feel of their online surveys is as good or better than many other research agencies."
"I commissioned DJS Research to undertake a series of telephone interviews with stakeholders and was impressed by their astute interpretation of the brief and their recruitment of participants. The team produced a high quality report that has been very useful in our strategy development process. James and Emma were great to work with and very responsive to our needs. The project was good value for money and I would have no hesitation in recommending DJS Research."
"Project completed to agreed timescales. Regular updates provided throughout the project. Personable staff with a genuine interest in the project."
"We worked with DJS Research to engage our staff, volunteers and the general public, with a view to informing the future shape of our hospice. The DJS Research team developed a proposal around the aims we had identified, which had a clear logic and evidence base. As we progressed there was excellent communication and flexibility in responding to the challenges that undertaking this work presents. We benefited significantly from the teams knowledge and skills. Their advice meant that we could get the most out of the research. The final report contained detail and analysis. We were able to have the findings delivered as a presentation, which made it helpful to share with staff members and volunteers, who were unable to see the initial feedback by the DJS Research team. Overall this was a collaborative approach, that helped us to get the information we required to base our future plans on. In hindsight I don't see how we could have achieved the same outcomes in that time without engaging DJS Research."
"The brief was well understood, the research approach was very professional and the results were pleasing."
"DJS Research carried out research getting feedback from our applicants and grantees about Walcot Foundation's grant-making processes. They carried out the brief with a high level of professionalism and enthusiasm. Everything was done on time and to a high quality. The final report was engaging and useful."
"Daycare Trust were very happy with the service it received from DJS Research. We gave them a difficult, specific brief which needed to be completed within a very short timescale. They did it – and provided us with a very user friendly report at the end of it."
"Working with DJS Research was a pleasure. It was refreshing to work with an agency that is very approachable, flexible and professional at the same time. We appreciated great communication throughout the whole project and the top quality of their work."
"Working with DJS Research has been easy and enjoyable throughout. They really took the time to understand our sector and this has resulted in a thoughtful discussion of the literature that has required very little input or adjustment from us. Communication, timeliness and attention to detail has been faultless – I look forward to working with them again."
"This is the second project where we have commissioned DJS Research to carry out a challenging task, working with users across the world who have very busy schedules and where English is not their first language, to produce reports based primarily on qualitative evidence. DJS Research has been professional and proactive throughout; I have been particularly impressed by, (and grateful for!), their ability to grasp nuance quickly and accurately."
"DJS Research provided an excellent service, with great insights, and were very responsive, flexible and reliable. We would highly recommend them to other charities looking to understand their impact."
We build small, director-led, teams of sector experts who are with you from brief to debrief. As an employee-owned company, every one of us is invested in delivering quality, value, and long-term impact.
From agile testing to deep-dive strategic studies, we design research to meet your specific objectives. The agility of our in-house operations team and strength of our UK-wide recruiter network enable seamless execution at scale.
Our sector-focused teams have decades of experience understanding audiences and the complexities of the markets in which our clients operate. Working collaboratively we deliver actionable insight which drives positive change.
We build small, director-led, teams of sector experts who are with you from brief to debrief. As an employee-owned company, every one of us is invested in delivering quality, value, and long-term impact.
From agile testing to deep-dive strategic studies, we design research to meet your specific objectives. The agility of our in-house operations team and strength of our UK-wide recruiter network enable seamless execution at scale.
Our sector-focused teams have decades of experience understanding audiences and the complexities of the markets in which our clients operate. Working collaboratively we deliver actionable insight which drives positive change.
Contact Director Helen Menzies to discuss your next market research project and discover how we could become a valuable extension of your team.
Contact Helen
Contact Associate Director Amy Greenwood to discuss your next market research project and discover how we could become a valuable extension of your team.
Contact Amy
Contact Director Helen Menzies to discuss your next market research project and discover how we could become a valuable extension of your team.
Contact Helen Contact Associate Director Amy Greenwood to discuss your next market research project and discover how we could become a valuable extension of your team.
Contact Amy 
