The combined expertise of our in-house Field & Recruitment team and our highly experienced researchers means we have both the resource and the skills to identify and engage vital groups which can otherwise be under-represented or – worse still – overlooked. We connect with the audiences you wish to better understand and work with them to generate the authentic insight, and customer clarity, you seek.
Through our time spent with individuals who are facing challenging circumstances and extreme hardship, we understand how complex and multilayered personal struggles can be. For example, individuals who are digitally disengaged may be more socially isolated, while others who are experiencing financial difficulties may be struggling with physical or mental health problems. We recognise that vulnerabilities come in many different forms and audience needs can be multifaceted.
Engaging these audiences requires sensitivity, careful handling and bespoke planning – there’s never a one-size-fits-all approach…
How we engage the audiences you struggle to reach
By placing audiences at the centre of our projects from the start, we ensure their needs, and the needs of our clients, are met throughout the research process.
Our tailored end-to-end solutions reach, and build trust with, under-represented audiences using the following principles and practices:
With the right approach that puts participant needs at the heart of your research, no audience should be truly hard to reach.
Read more about our commitment to ensuring inclusivity and accessibility in all our market research projects.
And to find out how we can engage the specific groups you wish to hear from, and deliver the clarity and insight you need, contact our team today.
"We recently worked with DJS Research on some insight into new angling audiences. They provided an assured and efficient approach and delivered on time and on budget. Their professionalism and quality of work they produced throughout the project was exemplary and to a very high standard."

"Having never used a market research company before we have been really pleased with the way that DJS Research have guided us through the process and worked with us to ensure that we achieved our objectives. They completed depth and audit interview along with a national survey, representing both us and our funders in an extremely professional way."

"The team at DJS Research did a great job of responding to ever-changing demands on the challenging project we delivered together. They provided exemplar client care and delivered high quality outputs."
"DJS Research provide excellent service, great communication and high-quality deliverables in terms of research analysis."
"Rebecca and her team were brilliant to work with to deliver the first phase of our visitor research. She was always happy to go the extra mile to explain the process and outputs to an inexperienced client regarding our sensitive subject matter. The reports delivered are thorough and the clear graphic representations of the data make it them very useful tools for our ongoing work. We look forward to the next phase of work next year."
"This was our first time using an external agency to manage our market research. We were very impressed with the level of service and professionalism, which ultimately ensured DJS Research delivered exactly to our project objectives."
"Thank you so much for everything that you have done. I've been so impressed with all your hard work and professionalism and most importantly, the great survey that you delivered. We could not have chosen a better supplier, it has felt like a true partnership."
"I would recommend DJS Research to other agencies who require an accurate, timely and comprehensive piece of research. The staff were approachable, helpful and professional at all times, and they provided the outcomes required."
"We found DJS Research to be professional and able to turn around any requests very quickly. Overall the quality of information was good, costings were reasonably priced and the staff were friendly and approachable."
"We used DJS Research to complete a survey of employer skill needs after a very poor experience with another survey company. From the start we were impressed by their professionalism and high level of attention to detail. They were able to complete the survey on time and to high standards. Regular telephone and email updates kept us informed of their progress and ensured that any issues were dealt with at an early stage. We would recommend them to other companies looking to undertake similar work and plan to use them again in the future."
"The team at DJS Research understood and adopted our research proposal with ease. The team worked efficiently and proactively to deliver some meaningful results for us. We would definitely work with them in the future for any research need!"
"We have been working with DJS Research for 18 months on our customer satisfaction tracker and they have consistently delivered quality customer feedback. They are approachable, professional and extremely knowledgeable. We appreciate their experience and expertise so much so that we enlisted their help on additional research projects last year."
"The DJS Research team were excellent from the first point of contact all the way through to delivery of the results. Our brief was fully understood and the survey designed appropriately – their expertise enabled us to measure outcomes which we had initially not considered. A fantastic service throughout – we look forward to our next project with DJS Research."
"Very happy with the service provided by DJS Research. They are easy to work with and happy to be flexible during the project. The project that we worked on with them included a lot of our senior stakeholders and external stakeholders. These relationships are hugely important and DJS Research have worked extremely well with these stakeholders to ensure that the interviews were done professionally and to great quality."
We build small, director-led, teams of sector experts who are with you from brief to debrief. As an employee-owned company, every one of us is invested in delivering quality, value, and long-term impact.
From agile testing to deep-dive strategic studies, we design research to meet your specific objectives. The agility of our in-house operations team and strength of our UK-wide recruiter network enable seamless execution at scale.
Our sector-focused teams have decades of experience understanding audiences and the complexities of the markets in which our clients operate. Working collaboratively we deliver actionable insight which drives positive change.
Contact us to discuss your market research project and how we can become an extension of your team.
Contact usContact us to discuss your market research project and how we can become an extension of your team.
Contact us