Human Resources Manager
Human Resources
Pronouns:
She/Her
Key skills:
Hello, I'm
Lucy
She enjoys working across the business to offer people-centric suggestions and solutions that support the business and enhance the employee experience. Lucy enjoys leading EO Voice meetings, providing a safe space for ideas and feedback to be discussed, and leading wellbeing meetings, finding it most rewarding when ideas turn into actions.
Prior to joining DJS Research, Lucy spent 11 years at DHL, gaining experience in mass recruitment, restructure, training, engagement, and resolution management. She also specialised in organisational culture and values during her MSc. Lucy has lived and worked in London in the travel industry, negotiating hotel contracts in Germany, Switzerland, and Austria for Japanese tourists. She has also travelled extensively across Asia, Australia, and South America, and spent a year teaching English in Tokyo.
Outside of work, Lucy enjoys family weekends of swimming, visiting new places, and getting out into the countryside. She appreciates working part-time to maintain a healthy work-life balance.
A few fun facts about me...
If I wasn't a Partner I'd love to be...
Long haul cabin crew
The best thing about my job is...
That no day is the same
My favourite place to be is...
Out exploring with my family
Not many people know that...
My first job was working in a fish factory
A few fun facts about me...
'This' or 'That' questions...
Chocolate or cheese?
Sunny or snowy?
Country or town?
Coffee or tea?
Cats or dogs?
Early bird or night owl?
'This' or 'That' questions...
Our Managing Director, Alastair Gleed, and several of our board members are founding figures of DJS Research, having joined in the early post-shed era of the company (intrigued... read about ‘the shed’) and have been in research since the previous millennium! In Spring 2024 we introduced a new scheme to bring fresh thinking and new energy into our boardroom, welcoming three new board members on a rotational basis. Both the initiative and the new members of the team were warmly received, and it's already paid dividends as the trio have had a hugely positive impact company-wide.
Alasdair Gleed
Managing
Director
Charlotte Sykes
Research Director
Gill Redfern
Research Director
James Hinde
Research Director
Matt Coulling
Operations Director
Rich Slater
Finance Director
Sharon Nichols
Research Director
Simon Driver
Research Director
Our company founder, and former Managing Director, Danny Sims, sits on the Trust Board, continuing to share his knowledge and experience garnered from over 30 years in market research. Financial oversight is provided by Finance Director, Rich Slater, while HR Manager, Lucy Pawson, champions the voice of our people through EO Voice – our employee council which represents the views and interests of everyone across the company and provides a direct route to both company boards. Our external Independent Trustee Director, John-Paul Simpson, provides an important and entirely neutral perspective on company matters and brings invaluable employee ownership expertise from his own business. His role is to protect employee interests, uphold company values, and ensure accountability across leadership.
Danny Sims
Chairman
Rich Slater
Finance Director
Lucy Pawson
Employee Trustee
Director (HR Manager)
John-Paul Simpson
Independent Trustee
Director