Photo of Gill Redfern

Gill Redfern

Research Director

Full Service Market Research

Team:

Shining Tor

Pronouns:

She/Her

Key skills:

  • Customer/user experience
  • Shopper insight
  • New product development
  • Category management
  • Brand strategy

Hello, I'm

Gill

Gill is a seasoned researcher who began her career in 1999, working for leading agencies in London and Leeds before joining DJS Research in 2012.

She specialises in consumer research within the retail, consumer goods, and food & drink sectors, with a notable focus on sustainability market research across those sectors. Gill also has a particular expertise in conducting research with children and young people and serves as our Designated Safeguarding Lead.

A strategic thinker, Gill excels at delving into consumer behaviour and attitudes to deliver actionable recommendations that align with clients' business objectives. Gill firmly believes that great insights must be presented in an engaging and memorable manner and often utilises infographics, data visualisation, and film to help bring insight to life.

As the head of qualitative services at DJS Research, Gill ensures our methodological toolkit stays at the forefront of industry advancements, whilst also providing our researchers with regular training to maintain the highest quality standards.

Gill writes regular articles and thought leadership pieces for her sectors, a section of which can be found here:

Outside of work, Gill is kept busy as a mum of two and enjoys dog walking with her family in the Peak District and beyond. She volunteers for Caritas as an adoption and fostering panel member and loves attending music festivals and gigs, often to the embarrassment of her kids with her singing and dancing!

 

A few fun facts about me...

If I wasn't a Partner I'd love to be...

A journalist

The best thing about my job is...

The great people

My favourite place to be is...

Seeing my kids embrace life!

Not many people know that...

I am learning to play piano (after a 35 year hiatus)

A few fun facts about me...

'This' or 'That' questions...

Chocolate or cheese?

Chocolate or cheese answer: chocolate

Sunny or snowy?

Sunny or snowy answer: sunny

Country or town?

Country or town answer: country

Coffee or tea?

Coffee or tea answer: tea

Cats or dogs?

Cats or dogs answer: dogs

Early bird or night owl?

Early bird or night owl answer: night owl

'This' or 'That' questions...

Explore the teams...

The Operational Board is responsible for the day-to-day running of the business and developing the company’s business strategy. They are also fully hands-on, winning and delivering research projects.

Our Managing Director, Alastair Gleed, and several of our board members are founding figures of DJS Research, having joined in the early post-shed era of the company (intrigued... read about ‘the shed’) and have been in research since the previous millennium! In Spring 2024 we introduced a new scheme to bring fresh thinking and new energy into our boardroom, welcoming three new board members on a rotational basis. Both the initiative and the new members of the team were warmly received, and it's already paid dividends as the trio have had a hugely positive impact company-wide.

The role of the Trust Board is to ensure DJS Research is run in the best interests of all Partners and meets its legal responsibilities. It works closely with the Operational Board, offering strategic challenge and oversight.

Our company founder, and former Managing Director, Danny Sims, sits on the Trust Board, continuing to share his knowledge and experience garnered from over 30 years in market research. Financial oversight is provided by Finance Director, Rich Slater, while HR Manager, Lucy Pawson, champions the voice of our people through EO Voice – our employee council which represents the views and interests of everyone across the company and provides a direct route to both company boards. Our external Independent Trustee Director, John-Paul Simpson, provides an important and entirely neutral perspective on company matters and brings invaluable employee ownership expertise from his own business. His role is to protect employee interests, uphold company values, and ensure accountability across leadership.

 

Chairman

Finance Director

Employee Trustee
Director (HR Manager)

Independent Trustee
Director