Sector:
Transport & infrastructure

As environmental, social and economic pressures continue to increase upon the UK’s transport and infrastructure networks, we provide innovative solutions and actionable insight to support and empower our clients as they face some of the biggest transportation challenges of our generation. Our public sector and policy experts work closely with local and regional transport bodies, mayoral combined authorities and central government and its agencies. We deliver accurate and powerful insight and practical, accessible outputs, which help shape public policies and fuel decision-making, enabling positive social change. With new and emerging technologies changing the landscape at pace, fuelled by ambitious net zero targets and boosted by advances in AI, our public sector team have a deep understanding of the complex factors at play in infrastructure projects. Experts in transport policy, they have a wealth of experience in this field and combine their knowledge with our industry-leading primary research capabilities, to provide outputs which strengthen business cases, withstand public and stakeholder scrutiny, provide robust evaluation, enhance planning applications and generate campaign messages which drive behavioural change. Our project experience spans the full range of research methodologies, from ‘on-mode’ passenger intercept surveys to large-scale, representative telephone studies and the delivery and analysis of statutory consultations. Collectively, our public sector team has worked on some of the most high-profile transport insight projects in the UK. They have a deep understanding of the biggest issues and policy challenges facing the transport industry having undertaken work spanning both the public and private sectors. Recent projects have provided clients with actionable insights on a range of key issues from decarbonisation and the transition towards electric vehicles through to the expansion of integrated smart ticketing and capacity challenges facing the railways. We have also led large-scale public engagements on public transport reform as well as with consultations around better infrastructure to encourage active travel. Further illustrations of significant projects we have delivered most recently include: Large-scale, representative telephone surveys with residents in West Yorkshire to understand attitudes and behaviours towards public transport. Behavioural science research to understand how the public can be encouraged to adopt more sustainable models of travel, such as public transport and active travel, in South Yorkshire. Hyper-local surveys for Surrey County Council of residents around large-scale infrastructure projects to understand lived experience during construction. User experience studies when navigating around Network Rail stations. Research into how to encourage more women into operational roles on the railway network. High-profile, statutory consultations on proposed bus reform in West Yorkshire and South Yorkshire. Supporting clients across the UK, our public sector team span the breadth of the country with our transport and infrastructure leads based in Greater Manchester, operating out of our head office in Strines, Stockport. As a full-service agency, our researchers are supported by our in-house operations team which includes data, field and recruitment divisions. We provide the full range of primary research solutions alongside the analytical capability to present actionable insights which are grounded in real policy solutions. To find out more about our public sector expertise and discuss how we can provide the actionable insight you need to meet your business objectives, contact our team today. 

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