Co-creating the future of primary care Co-creating the future of primary care

Market research published report:
Co-creating the future of primary care

Healthwatch England

Healthwatch England, the national consumer champion in health and care, was seeking to understand what a ‘person-centred’ health and care model of the future would look like.

To this end, Healthwatch England commissioned DJS Research to undertake a piece of research to canvas public opinion. DJS Research engaged with a representative cross-section of the public to ‘co-create’ the future vision of primary care based on the future needs and preferences of service users and did so in a deliberative and qualitative manner.

DJS Research and Healthwatch England worked together to plan and carry out two consultation events (one in London and one in Bristol), each with 26–27 participants offering a representation from a range of demographic groups. The events mainly comprised of interactive group based exercises to get participants to think creatively, and crucially, to not be constrained by the ‘status quo’. 

This report summarises the detailed findings from two deliberative events to ‘co-create’ the future of primary care.