Featured in this report: Local & regional government
The research captures a detailed picture of who private tenants are, why they rent, and what shapes satisfaction in the sector – from affordability and value for money, to property condition, repairs, communication and standards of management. A mixed mode approach was used to ensure the findings were inclusive and representative, combining online and telephone surveys, in-street interviews, and recruitment via GMCA networks and social media. In total, 1,200 tenants took part, with results weighted by age, gender and district to reflect the Greater Manchester PRS population.
The findings highlight a sector under pressure: many tenants report rising affordability challenges, difficulties finding suitable homes, and frequent maintenance issues such as damp and heating problems. At the same time, the research identifies clear drivers of satisfaction – particularly value for money and the tenant-landlord relationship – and provides practical evidence to shape improvements.
Within the full report you can explore the headline findings, discover deeper analysis, and read the recommendations for raising standards and strengthening tenant experiences.
To explore the full the results from the Greater Manchester Private Rented Sector Tenants Survey and the Greater Manchester Private Rented Sector Landlord Survey please visit the GMCA research webpage on their website or view the research case study.
