Delving into Water 2016 Delving into Water 2016

Market research published report:
Delving into Water 2016

CCW

CCW represents the interests of household and non-household water and sewerage consumers in England and Wales and they do this in many different ways.

One way is by using their research to understand what really matters to consumers and then monitor how water and/or sewerage companies are performing in these areas to identify potential issues that may affect consumers.

This report is based on information that companies voluntarily shared with us throughout 2015-16. CCW use the data to see where there are potential problems. It also acts as an early warning sign and helps them to identify good practice which can be shared across the industry.