Featured in this case study: Food & drink, Consumer goods & FMCG , Charity & not-for-profit, Quantitative, Market research eye tracking, Accompanied shops & surfs, Sustainability, Brand health, Advertising effectiveness
The Waste and Resources Action Programme (which operates as WRAP) is a registered UK charity which helps citizens, businesses and Governments protect the planet by changing the way things are produced, consumed and disposed of. WRAP reports, in ‘Unpacking Fresh Fruit and Veg: A UK Behavioural Insight Study' that 78% of UK consumers buy at least one fresh fruit and veg item loose. 60% agreed that they ‘would prefer to buy fresh fruit and veg loose, not in packaging’. However, there is currently a disconnect exists between retailers offering loose produce and customers choosing to purchase it. WRAP, in partnership with Waitrose, commissioned DJS Research to assess the effectiveness of in-store messaging designed to encourage consumers to purchase more loose produce. The in-store messaging was placed in one treatment store.
Our approach combined qualitative accompanied shopping trips and quantitative surveys:
Recommendations to optimise the effectiveness of POS in supermarkets were made, as well as identification of basic factors that must be addressed for any POS to be successful.
These included:
The research has been featured in an article by The Guardian newspaper.
Featured in this case study: Food & drink, Consumer goods & FMCG , Charity & not-for-profit, Quantitative, Market research eye tracking, Accompanied shops & surfs, Sustainability, Brand health, Advertising effectiveness
The Waste and Resources Action Programme (which operates as WRAP) is a registered UK charity which helps citizens, businesses and Governments protect the planet by changing the way things are produced, consumed and disposed of. WRAP reports, in ‘Unpacking Fresh Fruit and Veg: A UK Behavioural Insight Study' that 78% of UK consumers buy at least one fresh fruit and veg item loose. 60% agreed that they ‘would prefer to buy fresh fruit and veg loose, not in packaging’. However, there is currently a disconnect exists between retailers offering loose produce and customers choosing to purchase it. WRAP, in partnership with Waitrose, commissioned DJS Research to assess the effectiveness of in-store messaging designed to encourage consumers to purchase more loose produce. The in-store messaging was placed in one treatment store.
From tightly structured, closed-question online surveys with thousands of participants, to highly targeted on-street questionnaires, we have the skills and resources to deliver the scale and depth of responses you need.
We craft bespoke quantitative solutions, selecting the best channels and routes of engagement to reach your audience, and often recommend a mixed-mode approach to maximise success. For example, adding targeted postal and self-completion ‘top-ups’ onto a predominantly online survey to ensure less digitally engaged cohorts, who may have limited internet access, are included in research outputs.

Some of our most frequently used quantitative services include:
As a full-service market research agency with a dedicated Field and Data Services team, we have the scale to provide end-to-end solutions and the agility to deliver specific quantitative services to support specific business needs. For example, clients and research consultants who have their own datasets come to us for specialist support with processing, tabulation and reporting.
Whether you wish to engage a small, clearly defined group – such as 25 senior SME decision-makers in a particular field – or thousands of consumers across a single region or multiple global markets – we can deliver the insights you need.
To find out more about our quantitative research capabilities, and discuss how we could craft a tailored solution to meet the specific needs of your organisation, contact us today.
Recommendations to optimise the effectiveness of POS in supermarkets were made, as well as identification of basic factors that must be addressed for any POS to be successful.
These included:
The research has been featured in an article by The Guardian newspaper.
We use cookies to enhance your browsing experience, serve personalised content, and analyse our traffic. In compliance with GDPR, we ask for your consent before using cookies that are not strictly necessary for the website to function.
These cookies are essential for the website to function properly and cannot be disabled. They include session cookies (such as ci_session) that remember your choices as you navigate through the site. We also use Cloudflare security cookies (such as __cf_bm, cf_clearance, and __cflb where applicable) to protect the site from malicious traffic and ensure reliable performance. We may also use site verification methods for Google Search Console, Bing Webmaster Tools, and Yandex Webmaster; these verification methods do not set user tracking cookies by themselves. We also use Session Storage (browser local storage) to maintain navigation state and breadcrumbs, which is automatically cleared when you close your browser.
These cookies enable enhanced functionality and personalisation, such as remembering your preferences,
language settings, and other customisations to improve your user experience.
Some embedded media providers (for example, YouTube) may set their own cookies when embedded videos are loaded or played.
Duration: session or up to 6 months.
These cookies help us understand how visitors interact with our website by collecting and reporting
information anonymously. We use Google Analytics
to analyse site traffic and improve our services.
Duration: up to 2 years.
These cookies are set by our advertising partners (Facebook Pixel) to build a profile
of your interests and show you relevant advertisements on other websites. They track your browsing activity
across different sites.
Duration: up to 90 days..