Market research case study:
Unlocking growth in the children's yogurt category

Consumer goods & FMCG client

The challenge

The client commissioned research to develop a customer insight-led strategy to unlock sustainable growth in the kids' yogurt category.

The objectives of the project were:

  1. To understand parent and child needs, perceptions, and behaviours in the yogurt category.
  2. To evaluate shopper decision-making at the yogurt fixture.
  3. To explore range, NPD, promotional, merchandising, and layout opportunities to create differentiation and engagement at fixture.

The approach

A series of Accompanied Shopping Trips (ASTs) and focus groups were conducted with mothers of children aged six months to 11 years who regularly purchased from chilled yogurts and desserts, as well as ambient desserts, fruit snacks, snacking cakes, and iced desserts.

Photos and videos were captured to provide visual illustrations and customer vox-pops of category perceptions and behaviours.

Participants completed a pre-task diary of their family’s yogurt and dessert consumption and took photos of fridge contents.

The results

The debrief highlighted kids’ yogurt category perceptions and behaviours, identifying opportunities to drive consumption and expand purchasing repertoire.

Recommendations were provided to overcome barriers to purchase, such as transitioning from small/baby pots to larger pots and squeezables, and to minimise competitive threats from other categories.

Unlocking growth in the children's yogurt category case study image 1 Unlocking growth in the children's yogurt category case study image 2
Unlocking growth in the children's yogurt category case study image 2
Unlocking growth in the children's yogurt category case study image 3
Unlocking growth in the children's yogurt category case study image 1

Case study:
Unlocking growth in the children's yogurt category

Consumer goods & FMCG client

The challenge

The client commissioned research to develop a customer insight-led strategy to unlock sustainable growth in the kids' yogurt category.

The objectives of the project were:

  1. To understand parent and child needs, perceptions, and behaviours in the yogurt category.
  2. To evaluate shopper decision-making at the yogurt fixture.
  3. To explore range, NPD, promotional, merchandising, and layout opportunities to create differentiation and engagement at fixture.

The approach

The results

The debrief highlighted kids’ yogurt category perceptions and behaviours, identifying opportunities to drive consumption and expand purchasing repertoire.

Recommendations were provided to overcome barriers to purchase, such as transitioning from small/baby pots to larger pots and squeezables, and to minimise competitive threats from other categories.

Unlocking growth in the children's yogurt category case study image 2
Unlocking growth in the children's yogurt category case study image 2
Unlocking growth in the children's yogurt category case study image 3