Featured in this case study: Education, International, Market research in-depth interviews, Customer profiling & personas, Customer segmentation
Cambridge University Press & Assessment commissioned DJS Research to conduct a segmentation of international schools providing education to students aged 5–18, to better understand educator needs and how best to communicate with them.
DJS Research conducted a bespoke segmentation project encompassing schools across all continents. The project aimed to understand the experiences of key audiences to enable the client to tailor messaging and communications by audience.
Key objectives of the research were to:
The research began with an online survey using the international schools database. Over 1,000 responses were collected from across the world, including both the client’s customers and non-customers. Respondents included school teachers, heads of institutions, and exam officers.
Survey responses were analysed to create a segmentation combining demographics, attitudes, and needs, enabling the client to understand communication preferences. Following agreement on the segmentation, individual in-depth interviews were conducted with representatives from each segment to bring the segments to life and develop detailed audience personas. DJS Research identified the largest segments and highlighted priority segments for targeting.
The research provided the client with a thorough understanding of each segment’s needs and challenges, enabling communications to be targeted effectively to maximise messaging.
Featured in this case study: Education, International, Market research in-depth interviews, Customer profiling & personas, Customer segmentation
Cambridge University Press & Assessment commissioned DJS Research to conduct a segmentation of international schools providing education to students aged 5–18, to better understand educator needs and how best to communicate with them.
Our international research capability exists to help you navigate these complexities with confidence. Drawing on more than two decades of experience, we bring the cultural intelligence, operational expertise and global partner networks needed to design and deliver robust programmes across regions. Whether you are conducting a multi-country study across Europe, APAC, the Americas or beyond, at DJS Research we work collaboratively with you to ensure your research is contextually grounded, consistently executed and strategically valuable.
With a director-led approach and a focus on bespoke design, we support clients who need clarity on global audiences, confidence in multi-market decisions, and insight that connects local nuance with international strategy.
International market research solutions at DJS Research
We design and deliver research across all global regions, using primary and secondary methodologies tailored to your objectives. As a mid-sized agency, we have the agility to tailor our project teams to suit your requirement. We are small enough to offer collaborative, hands-on support, yet big enough to manage complex, multi-market programmes with rigour and efficiency. Every international project is built from the ground up – we simply don't do 'off-the-shelf' solutions.
Our in-house specialists and our vetted network of in-market partners enable us to reach:
We conduct qualitative, quantitative and mixed-method research across the world using modalities such as:
Having access to such a wide range of methodologies enables us to mix and match methods to each country based on our years of experience, and knowledge of suitability between one market and another.

Small enough to listen, and big enough to answer – on a global scale
Clients choose us because we combine deep expertise in international research with the flexibility and senior involvement required to manage multi-market work effectively. We oversee complex studies across regions, ensuring consistency in design, translation, fieldwork, analysis and interpretation.
We know that global research requires more than coordination; it requires cultural fluency. Our expertise ensures that questionnaires, discussion guides and stimuli are accurately translated, appropriately localised and interpreted with nuance. We use industry-leading translation partners, in-market moderators and multilingual in-house teams, supported by senior researchers who stay close to the work from design to delivery.
Clients tell us we feel like an extension of their team: honest, pragmatic and responsive, delivering high-quality outputs that enable organisations to align across regions and act with clarity.
Whether you need help navigating complex fieldwork, managing stakeholder expectations, or interpreting cross-country insight, DJS Research brings the integrity, expertise and operational strength required to support confident international decision-making.
Bespoke international solutions which deliver actionable insight
Keen to find out more? Our international leads love nothing more than chatting about the nuances and complexities of global projects! You might wish to ask them...
Get in touch with our team today to discover how we could elevate your international research and deliver the outputs you need to achieve your multi-market goals.
The research provided the client with a thorough understanding of each segment’s needs and challenges, enabling communications to be targeted effectively to maximise messaging.