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Survey shows nine in ten healthcare staff feel they make a difference

July 2013

Survey shows nine in ten healthcare staff feel they make a difference: A survey conducted by the Department of Health, Social Services and Public Safety (DHSSPS) released figures showing that nine in ten (90%) of Health and Social Care (HSC) workers believe they make a difference to patients.

Results indicate that over half (59%) of staff feel that patient care is the organisation’s top priority; a significant increase from half (51%) in 2009. According to the survey there was also a 6% increase in HSC staff likely to recommend their organisation as a place to work.

In addition, staff reported that physical violence at work, either from patients or other service users dropped to just over a tenth (13%), a reduction of 2% since 2009. Whilst under two fifths (19%) said they had experienced harassment, bullying or abuse from patients and service users, down from above two fifths (22%) in 2009.

However, when it came to knowing how to report concerns about negligence or wrongdoing by staff there was little change with the figure hovering around three quarters (78%).

Health Minister Edwin Poots said:

"The findings of this survey demonstrate the high level of commitment and dedication of staff working in our HSC organisations. It has provided an extremely useful basis for comparison on how the views and experiences of the HSC workforce have changed over the last 2-3 years."

View more of our sector specific insights: Medical & healthcare, Public health & wellbeing

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