Telephone research sample

Telephone research sample, put simply, is the name given to those respondents who complete research over the phone. It is still commonplace for research to be performed over the telephone – this can be qualitative or quantitative with an interviewer or researcher recording the answers given verbally by the respondent (either by recording the audio and/or by noting the responses down by hand or on a computer). Those projects that use audio recording must declare so during the call.

Both business to business (B2B) and business to consumer (B2C) research can be undertaken on the phone, and the relevant telephone research sample needs to be used.

Telephone research sample can come from a variety of sources including telephone directories, client provided sample and purchased sample lists. These could include residential landlines (UK and internationally), mobile numbers and/or office/company telephone numbers.

Telephone research can be utilised across all sectors, but some specific example that use it, and therefore would need telephone research sample, are utilities, public sector and medical and healthcare.

Why partner with DJS Research?

We build small, director-led, teams of sector experts who are with you from brief to debrief. As an employee-owned company, every one of us is invested in delivering quality, value, and long-term impact.

From agile testing to deep-dive strategic studies, we design research to meet your specific objectives. The agility of our in-house operations team and strength of our UK-wide recruiter network enable seamless execution at scale.

Our sector-focused teams have decades of experience understanding audiences and the complexities of the markets in which our clients operate. Working collaboratively we deliver actionable insight which drives positive change.

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Contact us today to discuss your next market research project and discover how we could become a valuable extension of your team.

Contact us today to discuss your next market research project and discover how we could become a valuable extension of your team.