Qualitative & quantitative research methods
That said, the above rule is not hard and fast – qualitative focus groups can certainly involve filling in a brief questionnaire, whilst quantitative telephone interviews might have lengthy sections where respondents are encouraged to give their views in an open-ended format.
Put another way, quantitative and qualitative research methods generally seek to discover different things. Quantitative research is most often aimed at finding out how many people hold a certain opinion, buy a certain product, or use a certain service for instance. Qualitative research is more focused around why they do this – seeking to discover emotional and subconscious drivers of behaviour.
The methods used to collect each type of data also differ – quantitative data is generally collated from more structured means, such as questionnaires with a defined routing system and utilising a mix of open and closed questions, whilst qualitative data is generally gathered through more semi-structured or unstructured means such as focus groups or in-depth interviews.
Quantitative data is often used to make general assumptions about a larger population from a representative sample size, whilst qualitative research methods are useful for providing a case study of a group to illustrate a key issue. At DJS Research, we often describe qualitative and quantitative research methods as being the flesh and the bones respectively – quantitative research provides a robust skeleton on which to make decisions whilst qualitative research adds a detailed skin of insights.
Qualitative and quantitative research methods are regularly used in tandem – often with qualitative research being carried out first to provide a selection of topics or hypotheses which can then be researched with or tested on a wider population.
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