Contingent valuation
Several approaches can be used in a contingent valuation exercise:
Single price point: Respondents are asked whether they would pay a specific price for the product or service.
Dual price point: A starting price is presented, followed by a second price point, with respondents then able to indicate the maximum they would pay.
Bidding game: Respondents are shown an initial price; if rejected, the price is adjusted up or down incrementally until an acceptable price is identified.
The responses collected can be used to generate a Willingness to Pay curve, showing the distribution of acceptable prices across the sample. Further analysis can reveal variations within sub-groups, helping organisations understand price sensitivity among different customer segments.
Contingent valuation is widely used in market research to inform pricing strategies, product launches, or the valuation of services that do not yet have an established market.
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