Contingent valuation

Back to glossary

Contingent valuation

Contingent valuation (CV) is a market research technique used to directly estimate respondents’ Willingness to Pay (WtP) for a product, service, or intervention. Rather than observing actual purchasing behaviour, CV relies on asking participants how much they would be willing to pay under a hypothetical scenario, making it particularly useful when no market prices yet exist or for non-market goods (e.g., public services, environmental initiatives).

Several approaches can be used in a contingent valuation exercise:

  • Single price point: Respondents are asked whether they would pay a specific price for the product or service.

  • Dual price point: A starting price is presented, followed by a second price point, with respondents then able to indicate the maximum they would pay.

  • Bidding game: Respondents are shown an initial price; if rejected, the price is adjusted up or down incrementally until an acceptable price is identified.

The responses collected can be used to generate a Willingness to Pay curve, showing the distribution of acceptable prices across the sample. Further analysis can reveal variations within sub-groups, helping organisations understand price sensitivity among different customer segments.

Contingent valuation is widely used in market research to inform pricing strategies, product launches, or the valuation of services that do not yet have an established market.

Why partner with DJS Research?

Senior-led sector experts icon

We build small, director-led, teams of sector experts who are with you from brief to debrief. As an employee-owned company, every one of us is invested in delivering quality, value, and long-term impact.

Research design icon

From agile testing to deep-dive strategic studies, we design research to meet your specific objectives. The agility of our in-house operations team and strength of our UK-wide recruiter network enable seamless execution at scale.

Customer understanding icon

Our sector-focused teams have decades of experience understanding audiences and the complexities of the markets in which our clients operate. Working collaboratively we deliver actionable insight which drives positive change.

We are small enough. We are big enough. We are DJS Research

We'd love to talk...

Contact us today to discuss your next market research project and discover how we could become a valuable extension of your team.

Contact us

Contact us today to discuss your next market research project and discover how we could become a valuable extension of your team.

Contact us